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Frequently Asked Questions
How fast does quick ship delivery usually take?
How fast does quick ship delivery usually take?
OROA’s quick ship furniture is only available in the United States. Depending on where you are located, it takes approximately 5-7 business days for delivery.
Are there extra fees for quick-ship furniture?
Are there extra fees for quick-ship furniture?
No, there are no extra fees for quick-ship furniture. However, standard shipping costs apply to all sale items and orders below $1500.
Can quick-ship furniture be customized?
Can quick-ship furniture be customized?
No. We do not provide customizations on quick-ship products at the moment. If you are looking for a specific design or aesthetic, book a free consultation with our skilled design team. They will help you discover unique pieces and guide you on which brands can be customized and sent to you through standard shipping windows.
What are the return policies for quick-ship items?
What are the return policies for quick-ship items?
Quick ship items that are not on sale are eligible for a 15-day return window, provided they are unused and in the original packaging. OROA’s return policy includes a 10% restocking fee.
Is quick shipping available nationwide?
Is quick shipping available nationwide?
Yes, we provide quick-ship furniture across the United States.
How do I track my quick ship order?
How do I track my quick ship order?
Once your order has been confirmed, we will send you a live tracking link to help you stay updated on the status of your delivery.
